Payment Policy

At CDDHJ, we offer PayPal as a secure and convenient payment method for our customers. This policy outlines how PayPal transactions are handled on our website, https://cddhj.com.

1. Payment Processing
When you select PayPal as your payment method at checkout, you will be redirected to PayPal's secure payment portal to complete your transaction. CDDHJ does not directly collect, store, or process your PayPal login credentials or financial information during this process. All payment details are handled directly by PayPal under their own terms, privacy policy, and security protocols.

2. Authorization & Order Confirmation
Your order will be submitted to us only after PayPal has successfully authorized and captured the payment. Upon successful completion of the PayPal transaction, you will receive:

A payment confirmation from PayPal.

An order confirmation email from CDDHJ at the email address associated with your PayPal account or provided during checkout.

3. Refunds via PayPal
All refunds for orders originally paid via PayPal will be issued back to the original PayPal account used for the purchase. We cannot refund to an alternative payment method or account.

Refund processing times are subject to our standard Return & Refund Policy.

Once we initiate the refund, it may take 3-10 business days for the funds to appear in your PayPal balance or linked bank account, depending on PayPal's processing times and your account settings.

4. Disputes & Chargebacks
If you have an issue with your order, we strongly encourage you to contact our customer service team first at sales@cddhj.com so we can resolve the matter directly.

Opening a dispute or chargeback directly with PayPal without contacting us may delay the resolution process.

We will provide PayPal with all necessary transaction details and correspondence in the event of a dispute to facilitate a fair resolution.

5. Accepted Currencies
PayPal will handle currency conversion based on your account settings if the transaction involves a different currency. Please note that PayPal may apply its own currency conversion fees, which are outside of CDDHJ's control. The final amount charged will be shown by PayPal before you confirm the payment.

6. PayPal's Terms & Privacy
By using PayPal, you agree to comply with PayPal's User Agreement and Privacy Policy. CDDHJ is not responsible for PayPal's services, security, or any issues arising directly from their platform. For questions regarding your PayPal account, please contact PayPal customer support directly.

7. Security
Using PayPal adds an extra layer of security as your financial details are not shared with our store. PayPal is a globally recognized leader in secure online payments. However, you are responsible for maintaining the security of your own PayPal account credentials.

8. Contact Us for Payment Issues
If you encounter any issues related to a PayPal payment on our site, such as a duplicate charge or a failed payment that resulted in an order not being placed, please contact us immediately:

Email: sales@cddhj.com

Phone: +1 707-719-0993
Please have your PayPal transaction ID and order details ready for faster assistance.